Privacy Policy

1 Information We Collect for eSIM Services

To deliver instant digital connectivity worldwide, we collect specific information necessary for transaction and profile provisioning:

• Contact Information: Email address and mobile/WhatsApp number, strictly used for delivering eSIM QR codes, installation guides, and customer support updates.
• Device & Compatibility Data: Information regarding device models or compatibility checks performed on our platform to ensure your phone supports eSIM technology.
• Transaction & Payment Logs: Secure payment metadata processed via certified local gateways and international providers like PayPal. We do not store raw credit card numbers on our servers.

2 How We Share Data with Network Partners

Unlike traditional retail, fulfilling an eSIM order requires secure communication with tier-1 telecommunication network partners and API providers to generate and provision your data profile. We only share the minimum necessary order identifiers required by network operators to activate your data bundle, and we never sell your personal contact lists to third-party advertisers.

3 Digital Delivery & Communications

Because our products are 100% digital, your email and WhatsApp contacts serve as the primary lifeline for order fulfillment. We may send you transactional notices (e.g., low-data alerts, installation instructions, or payment receipts) and promotional updates if you have opted in. You can opt out of marketing communications at any time.

4 Security Infrastructure

We deploy robust SSL encryption, secure database architectures, and restricted access protocols to protect your personal data and purchase history against unauthorized access, disclosure, or alteration.

5 User Privacy Rights

You retain the right to request access to, correction of, or complete deletion of your personal account data stored in our system, subject to legal and tax retention requirements.